FAQ
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What is your turnaround time on custom orders?
On average, our turnaround time is 3-5 business days AFTER client design approval. We work closely with you, to do this as quickly as possible.
Can I get my products faster?
Yes. If you need your products before a specific date just let us know and we’ll work with you on your RUSH order. Note- Additional fees may apply.
How do you guys handle Copyrighted/Trademarked items?
Heavenly Creations Sisters will not infringe on trademarked or copyrighted artwork. If you bring artwork or logos to us, you must warrant that the subject matter to be printed is not copyrighted by a third party. You also recognize that subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing the subject matter for reproduction to support these warranties, you agree to indemnify and hold harmless for all liability, damages and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided. If your order has copyrighted materials, you must provide written authorization documentation
How do you guys handle possible inappropriate orders?
You also warrant that the work does not contain anything that is libelous, scandalous or anything that threatens anyone’s right to privacy or other personal or economic rights. You will, at your sole expense, promptly and thoroughly defend Heavenly Creations Sisters in all legal actions on these grounds as long as Heavenly Creations Sisters: a) promptly notifies you of a legal action; b) gives you reasonable time to undertake and conduct a defense. Heavenly Creations Sisters reserves the right to use its discretion in refusing to print anything we deem illegal, libelous, scandalous, improper or infringing upon copyright law.